We understand that there may be issue with corrupted cookies when logging into the parent portal on the website again. There are currently two ways to resolve this issue:
1. If you are unable to log in please trying clearing your cookies in your internet browser and then attempt to log in
2. Always click logout when leaving this part of the website. This should prevent the cookies corrupting in the first place.
We appreciate that these are not ideal solutions and are working with the web development team on a more permanent fix.
If you have had difficulties logging in in the last week, please complete this simple form, so we can report the scale of the issue to the developers.
We apologise for any inconvenience.