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IT - Senior Support Engineer

IT Senior Support Engineer 

Required as soon as possible 

£35,670 to £40,360 per annum 

Looking for an opportunity to bring your technical support skills across multiple technologies to a fast-changing school IT environment and help lead further and faster change?  And to learn new skills?  And take the first steps into management? 

Freemen’s School is a leading and prestigious independent school based in 60 acres of grounds in Ashtead, Surrey.   Our IT department provides and supports excellent IT facilities for our staff and students, with every pupil having either an iPad or laptop and a wide range of facilities including computing and music Mac suites, interactive screens and conference rooms. 

We’re looking for a Senior Support Engineer who will guide the IT support staff to provide excellent support, coaching and training to all our users, as well as taking a lead on developing classroom technologies.  You’ll need to have a wide range of administration technical skills with a larger emphasis around an Apple eco-system, with the JamF MDM at the centre. 

Excellent skills with the Office 365 environment are also highly desirable, especially with Teams and OneNote, along with strong knowledge of Microsoft Windows, AV equipment, interactive screens, cloud services, and supporting infrastructure.  We’ll provide both formal and on the job training in more specialist technologies, such as Firewalls, conference facilities, and other bespoke services.  You’ll have a key role in supporting the administration of all our systems. 

You will need to demonstrate a passion for customer support and for getting things done.  Experience in training or coaching users would be great, and anything you can add as a project manager or in process improvement would be a real bonus. 

Normal working hours are 35 hours per week Monday to Friday, however you will be expected to be flexible and work additional hours depending on the school’s requirements.  Some out of hours cover flexibility may be required. 

Closing date for applications is 9am on Monday 5th June 2023.   

Early applications are encouraged and we reserve the right to interview and appoint at any time during the application period. 

To apply, please send a completed application form to the School by email to  quoting reference CLFS 065/264 

Details of Post

Application Form

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Equal Opportunities Information

DBS Information

Benefits include free lunches and parking, cycle to work scheme and extensive City of London discount schemes. 

(Please note that although we are part of the City of London we are located in Surrey, a few miles from Epsom) 

This school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. 

This post is exempt from the Rehabilitation of Offenders Act and as part of the selection process applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service. 

The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community. 

HMC Independent Co-Educational Day and Boarding School 

950 pupils: 7-18 years